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customer relationship management (CRM)

Manylion Llyfryddiaeth
Prif Awdur:	Singh, P.P
Awduron Eraill:	Kumar, Jinender N.
Fformat:	Printed Book
Iaith:	English
Cyhoeddwyd:	New Delhi Regal 2009
Pynciau:	Customer relationship management

Eitemau Tebyg

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Performance driven CRM: How to make your customer relationship management vision a reality
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Harvard business review on customer relationship management /
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ICFAI dictionary of customer relationship management terms /
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