Singh, P., & Kumar, J. N. (2009). customer relationship management (CRM). Regal.
Citación estilo ChicagoSingh, P.P, and Jinender N. Kumar. Customer Relationship Management (CRM). New Delhi: Regal, 2009.
Cita MLASingh, P.P, and Jinender N. Kumar. Customer Relationship Management (CRM). Regal, 2009.
Warning: These citations may not always be 100% accurate.