Singh, P., & Kumar, J. N. (2009). customer relationship management (CRM). Regal.
Chicago Edition CitationSingh, P.P, and Jinender N. Kumar. Customer Relationship Management (CRM). New Delhi: Regal, 2009.
MLA Edition CitationSingh, P.P, and Jinender N. Kumar. Customer Relationship Management (CRM). Regal, 2009.
Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.