Lovelock, C., Wirtz, J., & Chatterjee, J. (2006). Services marketing: People, technology and strategy/5e (5th ed.). Dorling Kindersely.
シカゴスタイル引用形Lovelock, Christopher, Jochen Wirtz, , Jayanta Chatterjee. Services Marketing: People, Technology and Strategy/5e. 5th ed. New Delhi: Dorling Kindersely, 2006.
MLA引用形式Lovelock, Christopher, et al. Services Marketing: People, Technology and Strategy/5e. 5th ed. Dorling Kindersely, 2006.
警告: この引用は必ずしも正確ではありません.