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Call center training course kit

Sonraí Bibleagrafaíochta
Príomhúdar:	Gupta, Vikas
Formáid:	Printed Book
Teanga:	English
Foilsithe:	New Delhi Dreamtech press 2003
Ábhair:	Call centre industry > Computer skills > Managing stress > Accent training

Míreanna Comhchosúla

call center handbook
le: Dawson, Keith
Foilsithe: (2001)

Call centre training handbook: a complete guide to learning & Development in contact centres /
le: Wilson, John P .
Foilsithe: (2009)

Gower handbook of call and contact centre management
le: Calvert, Natalie
Foilsithe: (2004)

Cases in call centre management: great ideas (th) at work/
le: Feinberg, Richard .
Foilsithe: (2001)

Performance of Kisan call centres
le: Meti C B

Customer Relationship Management: An Indian Perspective
le: Abhinav, Chaturvedi
Foilsithe: (2008)

Speak right for a call centre job: a complete training guide for international telephone interface
le: Raina, Arjun
Foilsithe: (2004)

Call center success
le: Finch, Llyod C
Foilsithe: (2005)

Global Business Process Outsourcing; Concepts and Practices
Foilsithe: (2007)

Global call centers Achieving outstanding customer service across cultures and /
le: Granered, Erik
Foilsithe: (2005)

Call Centre Customer Care Pocketbook
le: Mike Applegarth Adrian Guttridge Keith Posner

Course in Listening and speaking I
le: Sasikumar,V
Foilsithe: (2006)

Frontier Callings
le: Kaul P.N
Foilsithe: (1976)

Cases in call center management : great ideas (th)at work
le: Richard feinberg, et al.
Foilsithe: (2005)

BPO-SUTRA true stories from inside India's BPOs & call centres
le: Mokhasi, Sudhindra.,ed
Foilsithe: (2009)

Galilean Accent : Being Some Studies inl the Christian Life
le: Gossip, Arthur John
Foilsithe: (1958)

THE ACCENT OF SCIENCE
le: SILVER,BRIAN L
Foilsithe: (1998)

One night @call center
le: Chetan Bhagat
Foilsithe: (2005)

Dimensions of Phonological Stress
le: Heinz, Jeffrey and Others
Foilsithe: (2016)

McCall's sewing in colour
Foilsithe: (1972)

A guide to stress in English.
le: Short, David
Foilsithe: (1967)

Oxford handbook of skills and training
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Skill training for social workers A manual /
Foilsithe: (2010)

Natural Resources,the Environment,and Human Welfare
le: Ellen Frankel Paul
Foilsithe: (2009)

Russia's cosmonauts: inside the Yuri Gagarin training center
le: Hall, Rex D
Foilsithe: (2005)

Labour in business process outsourcing: a case study of call centre agents
le: Remesh, Babu P.
Foilsithe: (2004)

Fifty ways to improve your telephoning and teleconferencing skills without too much effort
le: Taylor, Ken
Foilsithe: (2011)

Total job training a manuel for the working manager
le: Stokes, Paul M.
Foilsithe: (1976)

DURGA SATASATI: WITH SEVEN COMMENTARIES CALLED
le: DURGA,Pradipa., Guptavati,..
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Gross motor skills: skill training in the mentally retarded persons: a package for trainers
Foilsithe: (1990)

Interpersonal skills training:book of actitives
le: Burnard, Philip
Foilsithe: (2010)

Handbook of performance management
Foilsithe: (1995)

Understanding Social Life:The Method Called Vestehen
le: Outhwaite William
Foilsithe: (1975)

Counselling skills training a source book of activities for trainers
le: Burnard Philip
Foilsithe: (1995)

Counselling skills training a source book of activities for trainers
le: Burnard, Philip
Foilsithe: (1995)

Soft skills enhancing employability: connecting campus with Corporate /
le: Rao, M S.
Foilsithe: (2010)

Interpersonal skills training book of activities
le: Burnard, Philip
Foilsithe: (2009)

Development centres : realising the potential of your employees through assessment and development
le: Beard, David
Foilsithe: (1993)

Interpersonal skills training a sourcebook of activities for trainers
le: Burnard, Philip
Foilsithe: (1995)

Rural Marketing
le: Pradeep Kashyap
Foilsithe: (2012)