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Call center training course kit

Xehetasun bibliografikoak
Egile nagusia:	Gupta, Vikas
Formatua:	Printed Book
Hizkuntza:	English
Argitaratua:	New Delhi Dreamtech press 2003
Gaiak:	Call centre industry > Computer skills > Managing stress > Accent training

Antzeko izenburuak

call center handbook
nork: Dawson, Keith
Argitaratua: (2001)

Call centre training handbook: a complete guide to learning & Development in contact centres /
nork: Wilson, John P .
Argitaratua: (2009)

Gower handbook of call and contact centre management
nork: Calvert, Natalie
Argitaratua: (2004)

Cases in call centre management: great ideas (th) at work/
nork: Feinberg, Richard .
Argitaratua: (2001)

Performance of Kisan call centres
nork: Meti C B

Customer Relationship Management: An Indian Perspective
nork: Abhinav, Chaturvedi
Argitaratua: (2008)

Speak right for a call centre job: a complete training guide for international telephone interface
nork: Raina, Arjun
Argitaratua: (2004)

Call center success
nork: Finch, Llyod C
Argitaratua: (2005)

Global Business Process Outsourcing; Concepts and Practices
Argitaratua: (2007)

Global call centers Achieving outstanding customer service across cultures and /
nork: Granered, Erik
Argitaratua: (2005)

Call Centre Customer Care Pocketbook
nork: Mike Applegarth Adrian Guttridge Keith Posner

Course in Listening and speaking I
nork: Sasikumar,V
Argitaratua: (2006)

Frontier Callings
nork: Kaul P.N
Argitaratua: (1976)

Cases in call center management : great ideas (th)at work
nork: Richard feinberg, et al.
Argitaratua: (2005)

BPO-SUTRA true stories from inside India's BPOs & call centres
nork: Mokhasi, Sudhindra.,ed
Argitaratua: (2009)

Galilean Accent : Being Some Studies inl the Christian Life
nork: Gossip, Arthur John
Argitaratua: (1958)

THE ACCENT OF SCIENCE
nork: SILVER,BRIAN L
Argitaratua: (1998)

One night @call center
nork: Chetan Bhagat
Argitaratua: (2005)

Dimensions of Phonological Stress
nork: Heinz, Jeffrey and Others
Argitaratua: (2016)

McCall's sewing in colour
Argitaratua: (1972)

A guide to stress in English.
nork: Short, David
Argitaratua: (1967)

Oxford handbook of skills and training
nork: Warhurst (chris0,Mayhew(ken),etal
Argitaratua: (2017)

Skill training for social workers A manual /
Argitaratua: (2010)

Natural Resources,the Environment,and Human Welfare
nork: Ellen Frankel Paul
Argitaratua: (2009)

Russia's cosmonauts: inside the Yuri Gagarin training center
nork: Hall, Rex D
Argitaratua: (2005)

Labour in business process outsourcing: a case study of call centre agents
nork: Remesh, Babu P.
Argitaratua: (2004)

Fifty ways to improve your telephoning and teleconferencing skills without too much effort
nork: Taylor, Ken
Argitaratua: (2011)

Total job training a manuel for the working manager
nork: Stokes, Paul M.
Argitaratua: (1976)

DURGA SATASATI: WITH SEVEN COMMENTARIES CALLED
nork: DURGA,Pradipa., Guptavati,..
Argitaratua: (1984)

Gross motor skills: skill training in the mentally retarded persons: a package for trainers
Argitaratua: (1990)

Interpersonal skills training:book of actitives
nork: Burnard, Philip
Argitaratua: (2010)

Handbook of performance management
Argitaratua: (1995)

Understanding Social Life:The Method Called Vestehen
nork: Outhwaite William
Argitaratua: (1975)

Counselling skills training a source book of activities for trainers
nork: Burnard Philip
Argitaratua: (1995)

Counselling skills training a source book of activities for trainers
nork: Burnard, Philip
Argitaratua: (1995)

Soft skills enhancing employability: connecting campus with Corporate /
nork: Rao, M S.
Argitaratua: (2010)

Interpersonal skills training book of activities
nork: Burnard, Philip
Argitaratua: (2009)

Development centres : realising the potential of your employees through assessment and development
nork: Beard, David
Argitaratua: (1993)

Interpersonal skills training a sourcebook of activities for trainers
nork: Burnard, Philip
Argitaratua: (1995)

Rural Marketing
nork: Pradeep Kashyap
Argitaratua: (2012)