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Call center training course kit

Bibliografiske detaljer
Hovedforfatter:	Gupta, Vikas
Format:	Printed Book
Sprog:	English
Udgivet:	New Delhi Dreamtech press 2003
Fag:	Call centre industry > Computer skills > Managing stress > Accent training

Lignende værker

call center handbook
af: Dawson, Keith
Udgivet: (2001)

Call centre training handbook: a complete guide to learning & Development in contact centres /
af: Wilson, John P .
Udgivet: (2009)

Gower handbook of call and contact centre management
af: Calvert, Natalie
Udgivet: (2004)

Cases in call centre management: great ideas (th) at work/
af: Feinberg, Richard .
Udgivet: (2001)

Performance of Kisan call centres
af: Meti C B

Customer Relationship Management: An Indian Perspective
af: Abhinav, Chaturvedi
Udgivet: (2008)

Speak right for a call centre job: a complete training guide for international telephone interface
af: Raina, Arjun
Udgivet: (2004)

Call center success
af: Finch, Llyod C
Udgivet: (2005)

Global Business Process Outsourcing; Concepts and Practices
Udgivet: (2007)

Global call centers Achieving outstanding customer service across cultures and /
af: Granered, Erik
Udgivet: (2005)

Call Centre Customer Care Pocketbook
af: Mike Applegarth Adrian Guttridge Keith Posner

Course in Listening and speaking I
af: Sasikumar,V
Udgivet: (2006)

Frontier Callings
af: Kaul P.N
Udgivet: (1976)

Cases in call center management : great ideas (th)at work
af: Richard feinberg, et al.
Udgivet: (2005)

BPO-SUTRA true stories from inside India's BPOs & call centres
af: Mokhasi, Sudhindra.,ed
Udgivet: (2009)

Galilean Accent : Being Some Studies inl the Christian Life
af: Gossip, Arthur John
Udgivet: (1958)

THE ACCENT OF SCIENCE
af: SILVER,BRIAN L
Udgivet: (1998)

One night @call center
af: Chetan Bhagat
Udgivet: (2005)

Dimensions of Phonological Stress
af: Heinz, Jeffrey and Others
Udgivet: (2016)

McCall's sewing in colour
Udgivet: (1972)

A guide to stress in English.
af: Short, David
Udgivet: (1967)

Oxford handbook of skills and training
af: Warhurst (chris0,Mayhew(ken),etal
Udgivet: (2017)

Skill training for social workers A manual /
Udgivet: (2010)

Natural Resources,the Environment,and Human Welfare
af: Ellen Frankel Paul
Udgivet: (2009)

Russia's cosmonauts: inside the Yuri Gagarin training center
af: Hall, Rex D
Udgivet: (2005)

Labour in business process outsourcing: a case study of call centre agents
af: Remesh, Babu P.
Udgivet: (2004)

Fifty ways to improve your telephoning and teleconferencing skills without too much effort
af: Taylor, Ken
Udgivet: (2011)

Total job training a manuel for the working manager
af: Stokes, Paul M.
Udgivet: (1976)

DURGA SATASATI: WITH SEVEN COMMENTARIES CALLED
af: DURGA,Pradipa., Guptavati,..
Udgivet: (1984)

Gross motor skills: skill training in the mentally retarded persons: a package for trainers
Udgivet: (1990)

Interpersonal skills training:book of actitives
af: Burnard, Philip
Udgivet: (2010)

Handbook of performance management
Udgivet: (1995)

Understanding Social Life:The Method Called Vestehen
af: Outhwaite William
Udgivet: (1975)

Counselling skills training a source book of activities for trainers
af: Burnard Philip
Udgivet: (1995)

Counselling skills training a source book of activities for trainers
af: Burnard, Philip
Udgivet: (1995)

Soft skills enhancing employability: connecting campus with Corporate /
af: Rao, M S.
Udgivet: (2010)

Interpersonal skills training book of activities
af: Burnard, Philip
Udgivet: (2009)

Development centres : realising the potential of your employees through assessment and development
af: Beard, David
Udgivet: (1993)

Interpersonal skills training a sourcebook of activities for trainers
af: Burnard, Philip
Udgivet: (1995)

Rural Marketing
af: Pradeep Kashyap
Udgivet: (2012)