Call center training course kit

Podobné jednotky

• call center handbook
  Autor: Dawson, Keith
  Vydáno: (2001)
• Call centre training handbook: a complete guide to learning & Development in contact centres /
  Autor: Wilson, John P .
  Vydáno: (2009)
• Gower handbook of call and contact centre management
  Autor: Calvert, Natalie
  Vydáno: (2004)
• Cases in call centre management: great ideas (th) at work/
  Autor: Feinberg, Richard .
  Vydáno: (2001)
• Performance of Kisan call centres
  Autor: Meti C B