APA način citiranja

Gupta, V. (2003). Call center: Training course kit. Dreamtech press.

Čikaški stil citiranja

Gupta, Vikas. Call Center: Training Course Kit. New Delhi: Dreamtech press, 2003.

MLA način citiranja

Gupta, Vikas. Call Center: Training Course Kit. Dreamtech press, 2003.