John, J. M., & Ronald, C. F. (1984). Business communication skills-principles and practices (2nd ed.). Prentice hall.
Chicago Edition CitationJohn, J. Makay, and C. Fetzer Ronald. Business Communication Skills-principles and Practices. 2nd ed. Prentice hall, 1984.
MLA Edition CitationJohn, J. Makay, and C. Fetzer Ronald. Business Communication Skills-principles and Practices. 2nd ed. Prentice hall, 1984.
Warning: These citations may not always be 100% accurate.