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Keeping customers
| Autor principal: | |
|---|---|
| Altres autors: | |
| Format: | Printed Book |
| Idioma: | English |
| Publicat: |
HBR
1993
|
| Edició: | 11th ed. |
| Matèries: |
| LEADER | 00565nam a2200193 a 4500 | ||
|---|---|---|---|
| 005 | 20151215125814.0 | ||
| 008 | 960221s1955 dcuabcdjdbkoqu001 0deng d | ||
| 003 | ViArRB | ||
| 082 | |a 658.812 |b SVI | ||
| 100 | |a Sviokla, John J. |9 15857 | ||
| 245 | |a Keeping customers | ||
| 250 | |a 11th ed. | ||
| 300 | |a xx, 384p. | ||
| 653 | |a | ||
| 700 | |a Shapiro, Benson P. |9 1538 | ||
| 942 | |c BK |6 _ | ||
| 260 | |b HBR |c 1993 | ||
| 999 | |c 109437 |d 109437 | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 658812_SVI |7 0 |9 138602 |a SMS |b SMS |c GEN |d 2010-01-22 |l 1 |o 658.812 SVI |p SMS020942 |r 2011-07-08 |s 2010-04-12 |w 2010-01-22 |y BK | ||