Lovelock, C. H., & Weinbergh, C. B. (1996). Marketing Challenges: Case and services (3rd ed.). Macmillan.
Čikaški stil citiranjaLovelock, Christopher H., i Charles B. Weinbergh. Marketing Challenges: Case and Services. 3rd ed. Hound mills: Macmillan, 1996.
MLA način citiranjaLovelock, Christopher H., i Charles B. Weinbergh. Marketing Challenges: Case and Services. 3rd ed. Macmillan, 1996.
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