Lovelock, C. H., & Weinbergh, C. B. (1996). Marketing Challenges: Case and services (3rd ed.). Macmillan.
Chicago Edition CitationLovelock, Christopher H., i Charles B. Weinbergh. Marketing Challenges: Case and Services. 3rd ed. Hound mills: Macmillan, 1996.
Cita MLALovelock, Christopher H., i Charles B. Weinbergh. Marketing Challenges: Case and Services. 3rd ed. Macmillan, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.