Ali, A. (1995). Concepts of total quality management and ISO 9000. Bombay.
Chicago Edition CitationAli, Azzam. Concepts of Total Quality Management and ISO 9000. Jaico: Bombay, 1995.
MLA Edition CitationAli, Azzam. Concepts of Total Quality Management and ISO 9000. Bombay, 1995.
Warning: These citations may not always be 100% accurate.