Harlan, R. C., & Woolfsaon, W. M. (1993). Telemarketing that works: How to create a winning program for your company. Jaico Publishing.
シカゴスタイル引用形Harlan, Raymond C., , Walter M. Woolfsaon. Telemarketing That Works: How to Create a Winning Program for Your Company. Bombay: Jaico Publishing, 1993.
MLA引用形式Harlan, Raymond C., , Walter M. Woolfsaon. Telemarketing That Works: How to Create a Winning Program for Your Company. Jaico Publishing, 1993.
警告: この引用は必ずしも正確ではありません.