APA引文

O'Dea, V. (1998). Better business by phone: A guide to effective telebusiness management. Macmillan business.

Chicago Edition Citation

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

MLA引文

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

警告：這些引文格式不一定是100％准確.