O'Dea, V. (1998). Better business by phone: A guide to effective telebusiness management. Macmillan business.
Styl cytowania ChicagoO'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.
Styl cytowania MLAO'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..