APA Citatie

O'Dea, V. (1998). Better business by phone: A guide to effective telebusiness management. Macmillan business.

Chicago Style citaat

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

MLA citatie

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

Let op: Deze citaties zijn niet altijd 100% accuraat.