Style de citation APA

O'Dea, V. (1998). Better business by phone: A guide to effective telebusiness management. Macmillan business.

Style de citation Chicago

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

Style de citation MLA

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

Attention : ces citations peuvent ne pas être correctes à 100%.