Παραπομπή APA

O'Dea, V. (1998). Better business by phone: A guide to effective telebusiness management. Macmillan business.

Παραπομπή Chicago Style

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

Παραπομπή MLA

O'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.

Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.