O'Dea, V. (1998). Better business by phone: A guide to effective telebusiness management. Macmillan business.
Chicago ZitierstilO'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.
MLA ZitierstilO'Dea, Valerie. Better Business by Phone: A Guide to Effective Telebusiness Management. Macmillan business, 1998.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.