Patankar, S. V. (1999). Services management. Himalaya publishing house.
Chicago Style citaatPatankar, Sanjay V. Services Management. Mumbai: Himalaya publishing house, 1999.
MLA citatiePatankar, Sanjay V. Services Management. Himalaya publishing house, 1999.
Let op: Deze citaties zijn niet altijd 100% accuraat.