Patankar, S. V. (1999). Services management. Himalaya publishing house.
シカゴスタイル引用形Patankar, Sanjay V. Services Management. Mumbai: Himalaya publishing house, 1999.
MLA引用形式Patankar, Sanjay V. Services Management. Himalaya publishing house, 1999.
警告: この引用は必ずしも正確ではありません.