Patankar, S. V. (1999). Services management. Himalaya publishing house.
शिकागो स्टाइल उद्धरणPatankar, Sanjay V. Services Management. Mumbai: Himalaya publishing house, 1999.
एमएलए उद्धरणPatankar, Sanjay V. Services Management. Himalaya publishing house, 1999.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.