Patankar, S. V. (1999). Services management. Himalaya publishing house.
Citación estilo ChicagoPatankar, Sanjay V. Services Management. Mumbai: Himalaya publishing house, 1999.
Cita MLAPatankar, Sanjay V. Services Management. Himalaya publishing house, 1999.
Warning: These citations may not always be 100% accurate.