Patankar, S. V. (1999). Services management. Himalaya publishing house.
Dyfyniad Arddull ChicagoPatankar, Sanjay V. Services Management. Mumbai: Himalaya publishing house, 1999.
Dyfyniad MLAPatankar, Sanjay V. Services Management. Himalaya publishing house, 1999.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.