Jayaraman, M. (1996). Business process reengineering. Tata McGraw Hill.
Chicago Edition CitationJayaraman, M.S. Business Process Reengineering. New Delhi: Tata McGraw Hill, 1996.
MLA引文Jayaraman, M.S. Business Process Reengineering. Tata McGraw Hill, 1996.
警告:這些引文格式不一定是100%准確.