Jayaraman, M. (1996). Business process reengineering. Tata McGraw Hill.
シカゴスタイル引用形Jayaraman, M.S. Business Process Reengineering. New Delhi: Tata McGraw Hill, 1996.
MLA引用形式Jayaraman, M.S. Business Process Reengineering. Tata McGraw Hill, 1996.
警告: この引用は必ずしも正確ではありません.