Jayaraman, M. (1996). Business process reengineering. Tata McGraw Hill.
Chicago Style aipamenaJayaraman, M.S. Business Process Reengineering. New Delhi: Tata McGraw Hill, 1996.
MLA aipamenaJayaraman, M.S. Business Process Reengineering. Tata McGraw Hill, 1996.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.