Jayaraman, M. (1996). Business process reengineering. Tata McGraw Hill.
Chicago Edition CitationJayaraman, M.S. Business Process Reengineering. New Delhi: Tata McGraw Hill, 1996.
Cita MLAJayaraman, M.S. Business Process Reengineering. Tata McGraw Hill, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.