Jayaraman, M. (1996). Business process reengineering. Tata McGraw Hill.
Citación estilo ChicagoJayaraman, M.S. Business Process Reengineering. New Delhi: Tata McGraw Hill, 1996.
Cita MLAJayaraman, M.S. Business Process Reengineering. Tata McGraw Hill, 1996.
Warning: These citations may not always be 100% accurate.