Jithesh, P., & P. Sudharsanan Pillai. (2009). A study on customer satisfaction of blue star air conditioners and its major competitors. School of Management Studies,CUSAT.
Citação norma ChicagoJithesh, P., e P. Sudharsanan Pillai. A Study on Customer Satisfaction of Blue Star Air Conditioners and Its Major Competitors. Cochin: School of Management Studies,CUSAT, 2009.
Citação norma MLAJithesh, P., e P. Sudharsanan Pillai. A Study on Customer Satisfaction of Blue Star Air Conditioners and Its Major Competitors. School of Management Studies,CUSAT, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.