Asif, M., & James Manalel. (2009). A study on customer satisfaction with reference to Mahindra & Mahindra dealership in Cochin, Kerala. School of management studies, CUSAT.
Citação norma ChicagoAsif, Majeed, and James Manalel. A Study on Customer Satisfaction with Reference to Mahindra & Mahindra Dealership in Cochin, Kerala. Cochin: School of management studies, CUSAT, 2009.
Citação norma MLAAsif, Majeed, and James Manalel. A Study on Customer Satisfaction with Reference to Mahindra & Mahindra Dealership in Cochin, Kerala. School of management studies, CUSAT, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.