APA-referens

Ahnus, M., & C.V. Jayamani. (2009). A study on customer satisfaction. School of management studies, CUSAT.

Chicago-stil citat

Ahnus, M.A, och C.V. Jayamani. A Study on Customer Satisfaction. Cochin: School of management studies, CUSAT, 2009.

MLA-referens

Ahnus, M.A, och C.V. Jayamani. A Study on Customer Satisfaction. School of management studies, CUSAT, 2009.