Smith, S. (2000). The quality revolution: Best practice from the world's leading companies. Jaico Publishing.
Chicago-stil citatSmith, Steve. The Quality Revolution: Best Practice from the World's Leading Companies. Bombay: Jaico Publishing, 2000.
MLA-referensSmith, Steve. The Quality Revolution: Best Practice from the World's Leading Companies. Jaico Publishing, 2000.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.