Smith, S. (2000). The quality revolution: Best practice from the world's leading companies. Jaico Publishing.
Chicago ZitierstilSmith, Steve. The Quality Revolution: Best Practice from the World's Leading Companies. Bombay: Jaico Publishing, 2000.
MLA ZitierstilSmith, Steve. The Quality Revolution: Best Practice from the World's Leading Companies. Jaico Publishing, 2000.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.