Smith, S. (2000). The quality revolution: Best practice from the world's leading companies. Jaico Publishing.
शिकागो स्टाइल उद्धरणSmith, Steve. The Quality Revolution: Best Practice from the World's Leading Companies. Bombay: Jaico Publishing, 2000.
एमएलए उद्धरणSmith, Steve. The Quality Revolution: Best Practice from the World's Leading Companies. Jaico Publishing, 2000.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.