Showing 1 - 2 results of 2 for search 'Friedman, Nancy .', 查询时间: 0.01s Refine Results
  1. 1
    Customer service nightmares: 100 tales of the worst experiences possible /
    由 Friedman, Nancy .
    出版 2004
    Printed Book
  2. 2
    Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /
    由 Friedman, Nancy J.
    出版 2004
    Printed Book
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